Unlocking the Power of Emotional Intelligence in Leadership

Emotional Intelligence in Leadership


Being an effective leader is about more than just having the right credentials or experience. It’s also about h̶a̶v̶i̶n̶g̶ a̶ s̶n̶a̶z̶z̶y̶ c̶a̶r̶ being able to connect with and understand your team, recognising their needs and motivating them to succeed. 

And to do that well, you need emotional intelligence. Officially it’s “the capacity to be aware of, control and express your own emotions while also understanding, empathising with and responding appropriately to the emotions of others”. In short, it’s about managing your own emotions while understanding someone else’s.

It’s a delicate balancing act and not one to undertake while you’re hangry. So, grab some toast if you need to, and let’s explore why Emotional Intelligence is so important for strong leadership.

The Benefits of Emotional Intelligence

If you’ve ever walked into a room and can sense the mood, it’s a good indication that you have a high Emotional Intelligence level.

Emotional Intelligence is essential for successful leadership as it allows you to communicate effectively with your team and demonstrate a genuine interest in their wellbeing. A leader with high Emotional Intelligence can respond constructively to tricky situations and adapt their approach according to their team’s feelings. They can recognise potential problems before they arise, work collaboratively with other team members and create a positive environment where everyone feels valued.

Leaders with high Emotional Intelligence are also better able to recognise potential conflicts brewing between team members before they become serious issues, allowing them to intervene early on and prevent any escalation. In turn, this helps foster mutual trust and respect within the group, which leads to greater productivity and morale overall. 

Additionally, leaders with higher levels of Emotional Intelligence tend to be more open-minded when making decisions. They usually consider other people’s opinions before developing solutions that work best for everyone involved.

Developing Your Emotional Intelligence

You don’t have to be born with high levels of emotional intelligence. It’s something that can be developed over time through practice and self-reflection. And that’s the main part of the process. Before you can understand other people, you have to know your own emotions intimately.

Many of the tools and courses for developing Emotional Intelligence focus on meditation and pausing to recognise how you’re feeling. Although we also saw one article that made a point of saying you must remember to breathe. Good advice for life in general, if nothing else.

You can break it down into four areas:


Self-awareness is a concept that many people think about, but not everyone fully understands. Put simply, self-awareness is the ability to understand and recognise ourselves on a deep level. It goes beyond the physical and superficial aspects of who we are and into our thoughts, beliefs, emotions, strengths, weaknesses, opinions and motivations. 

It’s an ongoing process. Becoming aware of our values and how they influence our decision-making, recognising how our behaviour affects others, understanding our triggers and taking responsibility for them. 


When it comes to leadership, self-control is a key characteristic. Simply put, it’s the ability to manage our responses, thoughts and decisions to achieve our desired outcomes. 

This could mean maintaining calm even in the face of challenging situations or taking time to collect information before making a decision. 

By having self-control, leaders can ensure that their emotions don’t get in the way of making important decisions. 

Intrinsic Motivation:

Intrinsic motivation is an important element of emotional intelligence for managers and leaders. It is the motivation that comes from within rather than external factors. Leaders and managers with strong intrinsic motivation are often seen as highly driven, enthusiastic and successful, as they will naturally remain focused on progressing towards a goal or completing a task. 

Those who manage with this type of motivation will create a great workplace culture by encouraging others around them to stay motivated too. 

Social Skills:

Social skills are a crucial trait of successful leaders. It’s all about reading, comprehending, and impacting other people’s emotions. Effective communication is critical for any leader who wants to keep their team engaged and motivated by actively listening to employees, providing feedback constructively, and problem-solving difficult situations. 

Understanding different personalities among your staff and being mindful of how other people will interpret your words or actions is the cornerstone of sound leadership that can ultimately drive the success of an organisation.


Strong leadership requires more than just technical skills or knowledge; it requires empathy, understanding and an ability to motivate those around you, which is why emotional intelligence is so vital for effective leadership. 

Leaders with higher levels of Emotional Intelligence can communicate effectively with their teams. They foster mutual trust and respect within the group, spot potential conflicts before they become serious issues, and make calm, considered decisions. 

While some may have a natural aptitude towards Emotional Intelligence, it’s something that anyone can develop over time through practice and self-reflection – making it an invaluable tool for strong business leaders everywhere.

Forward Thinking helps business leaders become the best versions of themselves through our coaching and mentoring programmes. Contact us today to find out more.

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